Relationships and Commitment

Our founder, Herb Kelleher, is famous for saying…well…he’s famous for saying a lot of things. But among them that “the Business of Business is People.” He recognized that – more than advertising, more than low fares – it would be our Employees that would be the key to our success, because they would be key to building positive relationships with our Customers. At Southwest Airlines, we truly value the relationships we build with our Customers and see every encounter as an opportunity to connect. And, because our Employees are guided by “The Golden Rule,” they instinctively know what to do to take care of our Customers in times of need. Sometimes it is a simple as getting someone’s bag to a flight on time, and sometimes it can be much deeper than that. Watch this video to see a very touching example of a Southwest Employee taking care of a Customer in need.
Video Rating: 4 / 5

Access the full length version at bit.ly or see a full list of our programs at seminarsondvd.com In this powerful session recorded in front of a live audience, you’ll learn how to make more sales, faster and easier than ever before. Brian Tracy gives you a series of practical, proven techniques you can use immediately to get more appointments and boost your productivity in the most important areas. You’ll also learn how to get and stay motivated to reach your important sales goals. From rookies to veterans, this seminar is a “must view” program for all salespeople. Brian Tracy is one of the most in-demand speakers in the world on the subject of success. He’s a dynamic and entertaining presenter, teaching critical laws and important ideas on how to reach higher levels of achievement, and avoid the most common reasons many people fail. As the author/narrator of more than 300 different audio/video learning programs and books covering the entire spectrum of human and corporate performance, Brian Tracy has appeared on countless television and radio shows. He is also featured regularly in major publications across the country, and overseas. Brian has also conducted high-level consulting assignments with several billion-dollar-plus corporations in strategic planning and organization development. – CRITICAL TOOLS FOR REACHING YOUR SALES GOALS FASTER – PROSPECTING SKILLS FOR ATTRACTING MORE PROFITABLE CLIENTS – PROVEN STRATEGIES FOR OVERCOMING CALL RELUCTANCE – RELATIONSHIP …